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March 20, 2020

Walden Implements Access to Outpatient Programs in Response to COVID-19

At Walden, we are doing our best to support you in your treatment and recovery while following governmental recommendations for social distancing and prevention of the spread of COVID-19.

Here is what we are doing:

  • We moved outpatient treatment to telehealth services effective today, Friday March 20, 2020.
  • We will provide scheduled assessments, via telehealth only, starting on Monday, March 23, 2020. We will not resume in-person assessments until further notice.
  • We will contact all clients currently scheduled to receive services at our outpatient sites to inform them of the changes.
  • We will ask every client for their email address so we can forward DocuSign releases to them to complete before resuming services using telehealth.
  • We will continue to offer on-site medication management and MAT appointments.
  • We will also continue to offer on-site urinalysis testing during normally scheduled urinalysis collection times.
  • We will offer clients who can connect via telehealth, individual Level 1 substance use treatment services and individual mental health session telehealth sessions only. All Level 1 groups have been converted to individual telehealth sessions per Maryland Optum guidelines.
  • We will continue to facilitate our IOP and PHP levels of care via virtual group format with use of BlueJeans software. We will not offer on-site groups during this time. We have provided a quick guide for any questions on how to Blue Jeans. Please contact a staff member for additional assistance or guidance on how to use this program.

To receive the latest information or ask questions, please call us at (301) 997-1300.

Effective Monday, March 23, 2020, our hours of operation are as follows:

85 Smallwood Village Center,
Suite 4
Waldorf, MD 20602
Monday - Friday 8:00 AM - 4:30 PM

21770 FDR Blvd
Lexington Park, MD 20653
Monday – Thursday 9:00 AM – 7:30 PM
Friday 8:00 AM – 4:00 PM

The Beacon of Hope Recovery Community Center is offering a variety of services at this time, including individual tele-recovery calls, Zoom (online and by phone) support groups, and bagged lunches. Please call (240) 298-0212 regarding these free services for the recovering community.

If you are unable to participate in our services due to these changes, please contact a staff member. We are happy to provide additional referral sources to assist with finding treatment that best fits your needs.

We also remain committed to supporting our existing clients and will be reaching out to advise how these changes will affect their care.

Our peer-based recovery support services continue via tele-recovery calls and texts, online support groups and help with basic meals for those struggling. For more information on these options, community members can call or text our Beacon of Hope peer team at (240) 298-0212.

Thank you for working with us during this time when the entire community is focusing on safety. Be well and please continue to commit to your own recovery and wellness in the best way that you can!

March 13, 2017 Update:

The safety and well-being of clients, families and employees has always been and will continue to remain a top priority at Pyramid Healthcare and its affiliated companies.

As such, under the guidance of the Centers for Disease Control (CDC), the World Health Organization (WHO) and state and local officials, we have implemented a number of precautionary measures across our organization in response to the COVID-19 (Coronavirus) outbreak.

Because our treatment facilities, referral, screening and admissions processes will remain open and active for as long as deemed safe and appropriate, we believe it is important to communicate the steps we are taking to help keep our clients, families and employees safe and healthy.

  • Our Intake Department is assessing and evaluating incoming clients by inquiring about travel during the previous 14 days, other potential exposure to COVID-19 and presence of flu-like symptoms or flu prior to admission, and we will deny admission to those who have screened positive
  • We have temporarily suspended on-site family visitation and programming, and are modifying technical capabilities and policies to provide for digital visitation options
  • Where possible, in outpatient offices we are offering telemedicine options to in-person treatment
  • In residential programs, we are suspending outside self-help meetings and are restricting in-house self-help meetings to include only our residential clients
  • We have been communicating actively and daily with our employees relative to proper hygiene including frequent hand washing and use of hand sanitizer regularly and to stay home if they feel ill or are demonstrating signs of illness such as fever, cough or shortness of breath
  • We have provided our front line employees with appropriate personal protective equipment (PPE) and have acquired as much reserve PPE as we have been able to obtain
  • We screen all clients daily for fever, cough and shortness of breath
  • Our maintenance and housekeeping departments have increased their sanitization efforts in client and employee areas
  • We have postponed all company-hosted events and activities

All of our treatment facilities will remain open and continue to provide care until directed otherwise by the Government.

We will continue to closely monitor updates issued by the CDC, WHO and state and local authorities surrounding COVID-19, and will follow all recommended steps to ensure the continued safety, health and well-being of our clients, families and employees.

Jonathan Wolf
President and CEO

View our full press release.

  • There is no other treatment program I could have asked to help me succeed.
  • All the staff has been incredible on my long road to recovery.
  • Walden treats each other like family and had an ear open at all times.
  • I thank God for Walden.

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Hope for Tomorrow
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